
Baggage Restrictions
1. Carry-on Baggage
Allowance
Please note that more and more airports
are strictly enforcing carry-on baggage regulations,
in the interests of your in-flight safety
and comfort. With limited cabin stowage space
available on most aircraft, we strongly advise
you to follow the specifications given below.
By doing so, you will avoid the inconvenience
of having to repack your baggage when you
check in at the airport. In the interest of
your own and other passengers' safety and
comfort, bags exceeding these limits must
be checked in. Carry-on baggage must not contain
any dangerous goods.
In some exceptional cases we will ask our
guests to check-in the carry-on baggage, mainly
on flights operated with an aircraft of our
fleet with limited space. Each passenger is
allowed one (1) piece of carry-on baggage,
total weight 3 Kilos (6.5 pounds). Standard
size applies to carry-on baggage - 10 x 10
x 14 inches or 25 x 25 x 35 cm.
Stowing
Carry-on baggage must be stowed on board
in the baggage compartment on board of the
aircraft. Small personal carry-on items
may be stored below the seat. Passengers
are only permitted one piece of hand luggage.
2. Free checked baggage
Allowance
Your ticket fare includes the cost of transporting
a certain amount of baggage. The free baggage
allowance is 20 kg (44 pounds) per passenger
per seat and varies according to the availability
of space on board our aircraft. Your checked
baggage may not exceed the weight and following
dimensions, (length x width x height) 45"
x 15" x 25" or 115 x 40 x 65 cm
per checked piece of baggage, otherwise
a flat rate will be charged.
Heavier baggage items cannot be accepted
at check-in because of handling limitations.
Such pieces must be transported as cargo
or the contents must be split and packed
separately.
In the event that “re-packing”
is necessary at the airport, passenger will
carry all expenses and use either special
cardboard boxes or plastic bags.
Please note:
checked baggage must not contain any fragile,
valuable, or perishable goods. Medical certificates,
medicines, keys, and samples should be stored
in your carry-on baggage.
3. Excess Baggage
With Divi Divi Air, you can also take additional
checked baggage which exceeds the limits
of free checked baggage allowance. The charges
for this service are calculated according
to the table below at art 4. Baggage shipped
as cargo. If you know in advance how much
excess baggage you will have, you can have
the charges calculated by one of our check-in
counter employees. We ask you to notify
us at the time of booking, if you intend
to bring along excess baggage. Due to the
limited availability of space on board our
aircraft, you excess baggage might arrive
on a later flight.
We recommend you to check in 20 minutes
prior to the recommended 45 minutes check-in
time when traveling with excess baggage.
4. Baggage shipped as cargo
If your baggage exceeds the limits of free
baggage allowance, and does not need to
be carried on your own flight, we recommend
our special cargo rates.
Please note that the passenger is responsible
for all documents and charges associated
with an unaccompanied baggage shipment (e.g.
customs clearance and handling charges on
arrival).
Further information is available at our
local office, you can contact us under phone
number (+599-9) 839-1515 during regular
office hours or e-mail: questions@flydivi.com
Weight
(kg) |
Price/kg
(ANG/US$) |
Free
Baggage Allowance (20 kg) Per
passenger/ per seat |
Nil |
Excess
baggage 1 kg to 20 kg |
ANG
2.00 / 1.25 US$* per kilo
additional |
* Excludes applicable local taxes
5. Dangerous goods
For safety reasons international regulations
prohibit the transportation of the following
items inside your checked and carry-on baggage.
Forbidden items in
your carry-on baggage
· Arm of any type, including fakes
or toy
· Knife, cutter of any type and size,
regardless of blade length
· Straight razor
· Metal scissors
· Walking stick with metal pointed
tip
· Metal nail file
· Corkscrew
· Baseball bat, golf club, pool cue,
ice pick
· Screwdriver of any kind
· Knitting needle
Please remove and pack them in your baggage
to be checked-in. All items found during
the inspection at the checkpoints will be
confiscated by the authorities. Divi Divi
Air will not be liable for confiscated items.
This refers as well to goods purchased in
a duty-free or other airport shop.
Forbidden items in
your carry-on baggage and checked baggage
· Briefcases and security type attaché
cases with installed alarm devices
· Primary (non-rechargeable) lithium
batteries and cells. This does not include
mobile
phone or portable computer’s batteries,
which are rechargeable and
considered
as secondary lithium batteries.
· Explosives, ammunition, fireworks
· Flammable, non flammable deeply
refrigerated and poisonous or irritating
gases,
such as aerosols, lighters and lighter refills,
camping fuel
· Disabling devices such as mace,
pepper spray, etc. containing an irritant
or
incapacitating
substance
· Carbon dioxide cylinders for soda
siphons, butane gas cylinders, aqualung
cylinders,
gas cylinders
· Flammable solids, such as matches
and items which are easily ignited,
substances
liable to spontaneous combustion, substances
which on contact
with
water emit flammable gases
· Flammable liquids, such as paints,
thinners, solvents
· Oxidizing substances, such as bleaching
powder and peroxides
· Poisonous (toxic) and infectious
substances (viruses and bacteria)
· Radioactive materials
· Corrosives materials: acids, metallic
mercury, thermometers containing
mercury,
barometers, acids, alkaline and wet cell
batteries
· Magnetized materials and other
miscellaneous dangerous goods
Exceptions to above mentioned items include
some medicine and medical tools, toiletries,
and alcohol, as long as these items are
taken on board in small quantities for your
own use only.
Please note that the
security at the airport will confiscate
the following objects
· Firearms and ammunitions (only
allowed in checked baggage) *
· Toys and other items which are
realistic replicas of weapons
· Grenades, explosives, detonators,
incendiary devices
· Devices which emit gas or noxious
substances
· Daggers, flick knives or switch
blades
· Offensive articles such as bicycle
chains, coshes, blackjacks
· All lighters
* Note:
A) Arms for sporting
purpose and/or hunting, such as sporting
pistols/revolvers and sporting rifles can
be accepted as checked baggage only.
The following packing
conditions must be met for arms:
· Arms must be unloaded
· Arms must be suitably packed in
a strong rigid container designed for such
purpose
Important: It is of the passenger’s
own responsibility to comply with the custom
regulations and various import permit or
other documentation needed to enter and/or
transit via the respective country.
B) Ammunitions
for sporting firearms of small caliber may
be accepted as checked baggage only.
The maximum quantity of ammunitions allowed
per passenger is 0,5 kg.
Transportation of ammunitions must be pre-notified.
The following packing conditions must be
met for ammunitions:
· It must be packed separately from
the firearm.
· It must be packed in a strong outer
container made of wood, metal or
fiberboard
· It must be protected, inside the
container, against shock and secured against
any
movement
· It must be packed in a way that
it cannot function accidentally.
If you are not sure whether a certain item
or substance is considered a dangerous good
and banned from check-in, please contact
Divi Divi Air Reservations.
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